a. Open the folder C:\_localdata, double click mfcmapi.exe and then click OK.
b. On the Session menu, click Logon and Display Store Table.
c. If you are prompted to select a profile, click the client’s mail profile in the Profile Name list, and then click OK.
d. Double-click the mailbox that contains the inbox rules that you want to delete.
e. Expand Root Container, and then expand Top of information Store.
f. Right-click Inbox and then click Open Associated Contents Table.
g. Use the Horizontal Scroll Bar to bring the Message Class column in view.
h. IMPORTANT! Highlight and delete ONLY items named IPM.Rule.Message and IPM.ExtendedRule.Message.
i. Once you hit the delete key you will be prompted to choose the type of deletion. Using the drop down box select, Permanent delete passing DELETE_HARD_DELETE (unrecoverable).
j. Close all MFCmapi windows and restart Outlook. Double check that all client rules have been removed by going into Toolsà Rules and Alerts.
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