Exchange Server 2013 User Mailbox troubleshooting steps

Exchange Server 2013 User Mailbox troubleshooting steps

The below list of powershell command can be used for any user mailbox troubleshooting which provide more detail on how to move forward to resolve the issue:

1. Verify the Exchange user mailbox legacyexchangeDN
Get-Mailbox rajisubramanian| FL legacyExchangeDN

2. Verify the Outlook web services connecitivity -
Test-OutlookWebServices -Identity "raji.subramanian@test.com" |fl

3. Verify the calendar permission  -
Get-MailboxFolderPermission -Identity raji.subramanian@test.com:\calendar | fl

4. Verify the mapi connecitivity of user mailbox  -
Test-MAPIConnectivity -Identity "raji.subramanian@test.com"

5. Verify the email flow connecivity -
Test-Mailflow -TargetEmailAddress raji.subramanian@test.com

6. Verify the activesync connecitivity -
Test-ActiveSyncConnectivity -ClientAccessServer test\CAS01 -URL "http://mail.test.com/owa" -MailboxCredential "RajiS"

7. Verify the Outlook connecitivity -
Test-OutlookConnectivity -ProbeIdentity "OutlookRpcCTPProbe" -MailboxID raji.subramanian@test.com